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Home | What We Do | Methods and
Practices | Project Profiles
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Who
– and WHY – We Are
Leadership
Hamilton
Technology Management is a template-based business and technology
consultancy located in Hamilton, New Jersey. Headed by Robert Benjamin, Hamilton Technology Management
performs independent assessment, recovery, and control services for major
technology projects. Rob brings over
30 years of technology advisory experience to this role.
During those 30 years, Rob found that non-technical executives
lacked the objective, unbiased information resources to make effective
technology decisions. He understood
that every major technology project becomes an interest group, with a
built-in motivation to protect developer jobs, vendor revenue, and
management egos.
Hamilton Technology Management counters this interest group
mentality. We level the playing
field on behalf of non-technology executives who need to get past
asymmetric information to the unvarnished truth. We, our partners and our affiliates
provide financial, audit, and governance executives with the critical
information they need to make better decisions about technology
investments.
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Core Competencies
Our core competencies include:
- Independent, unbiased IT
project assessments
- Independent quality
management and risk management for IT projects
- Business process analysis,
assessment, and improvement
- Business process
documentation
- Plain
Language business writing, editing, and coaching for business process
documentation
We take on only those assignments that call for our core
competencies. We refer other
opportunities to trusted partners or assist clients in finding resources
with the right capabilities to meet their needs.
What We
Do That Is Different Enough To Matter
Services For the Underserved Executive
We use template-based methods and tools to provide the objective, unbiased
information essential to corporate governance and technology investment
oversight. We
offer our services to:
- Senior
Financial Executives, such as CFOs, Controllers, and Vice Presidents of
Finance
- Internal
Audit or Internal Control Executives
- Audit
Committees
- Business
Sponsors
We can also serve IT executives who need independent verification
and validation of the projects they are managing. Finding and fixing the most
serious problems in a technology project before an internal
or external governance audit finds them can save a project and even a
professional career.
Template-based methods
and tools
Template-based methods and tools are proven,
consistent, reliable, and repeatable. They reduce or eliminate the time
and cost to invent methods and tools for each engagement. Over the past
20 years, we have created a repository of template-based methods and tools.
We can efficiently and effectively adapt them to the needs of a specific
client situation. Reducing redundant upfront planning and selection of
methods and tools enables us to get straight to the heart of the client's
problem.
Exit Champions
We also act as independent "Exit
Champions" – representing the interests of the overall
organization, not the development team, the business sponsor, or
vendors. As Exit Champions, we focus on the business case for
the investment – and nothing else.
Finally, we guarantee our integrity. We
refuse to participate in any follow-on activity that could result from our
findings and recommendations. By removing any financial self-interest from
our work, we can guarantee that our opinions are objective and free of bias
in favor of going forward.
True State Assessments
We assess all of the
available deliverables in a project to determine how much trouble it is in,
and whether or not it makes business sense to continue it.
We review the client's current technology investment options, including
the project under review. We assess whether or not the project can still
return more business value than the others. We map the business case to
business requirements, business requirements to functional requirements, and
functional requirements to technical requirements. By identifying significant
defects in any of these deliverables, or disconnects between
deliverables, we can realistically evaluate risks and benefits.
We also review project risk factors, such as team instability, poor
communications between developers, vendors, and stakeholders, and other
potential red flags. In the end, we deliver a report of findings and
recommendations to continue, rescope,
reschedule, or cancel the project. All recommendations are vendor neutral,
allowing the client to choose any other qualified resource for follow on
work.
Recovery
and Control Services
For
clients who have already decided to continue a project,
we provide recovery and control services that emphasize independent project
quality management. Our services include
- Quality
review of deliverables, including requirements, functional
specifications, technical specifications, code, and testing
- Planning and
management of quality gates
- Recommendations
for process improvements
- Post-implementation
reviews
- Business
process documentation cleanup, updating, and improvement
Template-Based
Services
Hamilton Technology Management is a Template-Based
Consultancy. Template-based consulting relies on proven, repeatable,
consistent methods, and tools implemented with readily available
software.
We use proven, repeatable, consistent methods and tools to
analyze, assess, and improve
- Technology Business Cases
- Project Plans
- Business and User
Requirements
- Software Test Plans
- Functional
Specifications
- Business
Process Documentation
- Project
Documentation
Our Experience
Here are a few experiences that have prepared Hamilton Technology
Management to serve as a first line of defense against Asymmetric Information
and unjustified costs:
- Led
assessments and rescues of 3 failing projects, saving enough business
value in each case to justify the investment
- Led a
regional software quality management practice for over 4 years.
- Provided
hands-on leadership of independent project assessments in consumer
products, banking, insurance, financial services, pharmaceuticals,
municipal government, and telecommunications
- Led
technology strategy and planning projects in retail, insurance,
financial services, and telecommunications
- Performed
strategic business process improvement projects that improved
operational efficiency and effectiveness, and saved millions of dollars
in operating costs
- Improved and
redeployed 3 Software Development Life Cycles, increasing the use of
software best practices in each case
- Performed
strategic problem solving projects that enabled clients to save key
accounts generating over $100 Million in annual revenue.
- Performed
Sarbanes-Oxley assessments of complex financial controls and supporting
business processes in insurance, publishing, precision instruments, and
television station management.
- Developed
and conducted training programs in software best practices, including
courses in legacy applications management, requirements management,
project estimation, and business/technology alignment.
- Organized
and led the New York City Software Process Improvement Network, aka
CitySPIN, and the CitySPIN Requirements Management Special Interest
Group.
Our
Geographic Reach
Our primary geographic market is the triangle bounded by New York, NY, Valley Forge, PA, and Wilmington, DE.
We can work throughout the United States
and Canada.
Our
Professional Standards
Professionals working on a Hamilton Technology Management engagement have
exceptional capabilities. Everyone working under our name has at least 15
years experience in senior consulting and consulting leadership roles,
and superior "people" skills. Our criteria also include
broad and deep expertise in analysis and improvement of
- Business operations
- Financial controls
- Systems
development
Business
Partnerships and Relationships
Most of the engagements and services we
provide require one person or a two-person team. For this reason,
we usually partner with other sole practitioners or with companies able to
provide one or two resources with special skills and expertise. When we
partner with another organization, we perform
- Engagement planning,
oversight and tracking
- Engagement risk management
- Definition of engagement
standards
- Quality review, editing, and
final preparation of engagement deliverables
- Special
functions requiring subject matter expertise
Hamilton Technology Management works with a network of
business, financial, and technology professional services. These
include independent consultants and specialized consultancies. All support executive decision-making and
practical solutions for business transformation.
Turnaround LLC
In New York, New
Jersey, and Delaware,
we represent and partner with TurnAround,
LLC. We became part of TurnAround’s partner network when we saw in Lauren
Kirby the common-sense, cost-efficient, client-focused vision – and
demonstrable capabilities – that the consulting profession needs.
Contact
Us
You
can reach us at (609) 977-6214 or by email at Info@HamiltonTechMgt.net
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